Operating Principles

CP Rochester’s ability to grow as a successful, consumer-focused service organization will be dictated by the strength of our staff and volunteer belief in and commitment to the operating principles and values inherent in our mission. Shared awareness and clear understanding of these principles will enable us to rally around a common purpose in all that we do.

It is the intent of CP Rochester to…

• Focus our support service planning and development on individualized family-centered services created in partnership with consumers and families.
• Create an organizational environment where openness, choice, new ideas and innovation in support of our mission can flourish because they are encouraged and supported.
• Actively work both individually and as an organization to remove physical, attitudinal and communication barriers that exclude people with disabilities from their fundamental right to full community inclusion and participation.
• Constantly strive to maintain a consumer/family driven focus in all that we do based on the highest standards of service quality.
• Support CP volunteers and staff in the belief that they can make a difference, will be treated with respect and be challenged in a positive work atmosphere that fosters cooperation over competition through a dedication to team process.
• Pursue service growth and expansion in keeping with our mission that is cost conscious, well planned and supports the financial stability of the organization.
• Promote consumer, family, staff, volunteer understanding and awareness of internal external factors that impact on the agency through active listening and open expression throughout the agency.